• 24-hour cancellation notice required.

• a cancelation fee of 50% will be CHARGED if client fails to show. 

• all promotional deal services (massage & facial combo) must be performed during the same visit.

• When booking an appointment, you must provide any voucher numbers (if any). Vouchers may not be used for any promotional deals.

• Gratuity are not included. Gratuity are typically 15-20% of the retail price of the service.

• gratuity is preferred in cash.

• please arrive early/on time for your scheduled appointment. To avoid delays for the next client(s), we will not make up for the time lost. 

•  When arriving, please expect a 5-10 minute wait as clients prepare to leave the room and staff members prepare your room.

• Please let your service provider or receptionist know of any medical, physical, or personal concerns before the treatment.

• prices are subject to change without notice.

• promotions & discounts cannot be combined for services or products. 

      PLEASE CARRY YOUR I.D. WHEN YOU enter the SPA.